Norton Firewall Instructions

Using My Media with Norton Firewall

Using My Media with Norton Firewall

My Media for Alexa will automatically configure most Windows firewall products, however, the following steps are required if you are using Norton Firewall products such as Norton 360:


  1. In the Norton main window, click Settings.
  2. In the Settings window, under Detailed Settings, click Firewall.
  3. On the General Settings tab, in the Network Trust row, click 'Configure'
  4. Under Trust Level, if it is set to 'Public' or 'Restricted', please update the setting to 'Private' assuming you are on a trusted network like your home network.
  5. On the Traffic Rules tab, click Add.
  6. Follow the instructions in the Add Rule wizard.
    1. Select ‘Allow’, click Next
    2. Select ‘Connections from other computers’, click Next
    3. Select ‘Any computer in the local subnet’, click Next
    4. Select ‘TCP’, click Next
    5. Select ‘This rule will apply only if it matches all of the ports listed below’ ; click ‘Add’ and enter 52050
    6. Click ‘Next’
    7. Select ‘Off’ if asked to ‘Apply rule for NAT IPv6 traversal traffic’ click ‘Next’
    8. Enter ‘My Media for Alexa Streaming’ as the name of the rule
    9. Click ‘Next’, then ‘Finish'
  7. In the Traffic Rules window, find the rule that was created and use 'Move Up' button to move it to the top of the list.
  8. In the Traffic Rules window, click OK.
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